You are Banned

When users encounter the "You are banned" message, it implies a breach of our terms of service. This may include tampering with the product, initiating a chargeback, or other violations resulting in a manual ban. This guide assists the support team in addressing these inquiries.

Ticket Template

Hello [@ User Here],

We've received your inquiry regarding the "You are banned" message. This ban may have been due to an attempt to tamper with the product, a chargeback, or other violations of our terms of service.

If you believe this ban is a mistake or wish to appeal, please mention @Monolith directly to initiate the appeal process. We take all appeals seriously and will review your case thoroughly.

Thank you for your understanding, and we're here to assist you through this process.