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Failed to Setup 5

The "Failed to setup 5" error signifies a connection problem with the obfuscation server. Our team is aware of this issue and is actively working on implementing fixes. In the meantime, users can often resolve this error by clearing their network cache.

Steps for Users

  1. Clear Network Cache:

    • Instruct the user to clear their network cache to potentially resolve the connection issue. This can be done through a simple command prompt operation or by restarting their network devices.
  2. Command Prompt Operation:

    • Guide the user to open the Command Prompt as an administrator and enter the following commands, pressing Enter after each one:
      ipconfig /release
      ipconfig /flushdns
      ipconfig /renew
  3. Restart Network Devices:

    • Alternatively, advise the user to restart their router and modem. This can also help clear any network-related issues and re-establish a fresh connection to the server.

If the Issue Persists

  • Inform the user that since the team is actively working on a more permanent fix, their patience and understanding are appreciated. Advise them to try connecting again later if the issue persists after clearing their network cache.

Ticket Template

Hello @user,

Thank you for bringing the "Failed to setup 5" error to our attention. This error is related to a connection issue with our obfuscation server, and we are currently working on a solution. In the meantime, clearing your network cache may help resolve this problem:

1. Open Command Prompt as an administrator and execute the following commands one after the other:
``
ipconfig /release
ipconfig /flushdns
ipconfig /renew
``
2. Alternatively, you can try restarting your router and modem to refresh your network connection.

We understand how important a smooth experience is to you, and we appreciate your patience as we work on a permanent fix. Please try these steps and let us know if you encounter any further issues or if the problem persists.