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Failed to Setup 4

The "Failed to setup 4" error can arise due to various system conflicts or compatibility issues. This guide outlines the initial steps users should take to resolve the error, as well as further actions if the problem persists.

Recent Fix

A quick fix for this has been to revert the most recent Windows update.

  • Go to Settings > Update & Security > Windows Update > View update history > Uninstall updates.
  • Select the most recent update and choose to uninstall it.

Usually Called: Security Update for Microsoft Windows (KB5036892)

Initial Resolution Steps​

  1. Restart the Computer:

    • Instruct the user to completely shut down their computer, then restart it. This can often resolve temporary conflicts causing the error.

  2. Check for Recent Windows Updates:

    • If the issue persists after a restart, the user should check if the error started occurring after a recent Windows update. Reverting the most recent update may resolve the issue.

Further Actions​

  • Downgrading to Windows 10:
    • If restarting the computer and reverting recent updates do not resolve the issue, the user may need to consider downgrading to Windows 10, especially if they are on a newer version of Windows that might not be fully compatible.

Ticket Template​

Hello @user,

We're sorry to hear you're encountering the "Failed to setup 4" error. Let's try a few steps to get this resolved:

1. Please start by shutting down your computer completely, then restart it. This simple step can often fix temporary software conflicts.
   
2. If the error persists, think back to any recent Windows updates you've installed. If the issue started after an update, reverting that update might help.

To revert a recent Windows update:
- Go to **Settings** > **Update & Security** > **Windows Update** > **View update history** > **Uninstall updates**.
- Select the most recent update and choose to uninstall it.

If these steps don't resolve the issue, or if you're using a version of Windows newer than Windows 10, downgrading to Windows 10 could be the next course of action. This has helped other users overcome compatibility issues.

Please try these steps and let us know the outcome. If the problem continues or you need further assistance with any of these processes, don't hesitate to reach out.