Media Request

This guide is intended for the support team to ensure a consistent and professional approach when dealing with inquiries from media creators interested in collaborating with Monolith. Understanding and following these guidelines is crucial for maintaining the integrity of our brand and supporting potential partnerships.

Tip

Ask the user for their media outlets: Youtube, Tiktok, etc...

Guidelines

1. Policy on Free Media Keys:
   • Standard practice does not allow for the distribution of free media keys to creators without prior evaluation.
   • Media creators are required to link their media outlets (e.g., YouTube, Twitch, social media profiles) when inquiring about collaborations. This allows us to assess the alignment and potential impact of their content with Monolith standards.
   • Based on the performance and the alignment of their content with Monolith standards, a discussion for a free media key can be initiated.

Ticket Template

Hello @user,

We appreciate your interest in becoming a media creator with Monolith. While we're not currently accepting applications for media creators, we do encourage you to showcase our products in your content by purchasing a key.

Should your content perform well and align with Monolith standards, we are open to discussing the provision of a free media key for future content. We are committed to supporting talented creators who positively contribute to the Monolith community.

If you have further questions or require assistance, do not hesitate to reach out. Thank you for your understanding and interest in Monolith.